PURPOSE & IMPACT ON ORGANIZATION:
- Take full ownership of the store and its commercial success.
- Analyze relevant data to probe and challenge the status quo.
- Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
- Drive continuous improvements in the store’s sales, productivity and profitability.
- Ensure the legal and financial integrity of the store.
- Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
- Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
- Schedule staff so as to properly serve customers, drive sales and execute tasks
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Ensure proper in-store Brand execution according to established standards and directives.
- Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.
- Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
- Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
- Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
- Ensure cash register transactions are processed quickly and accurately.
- Lead and implement all applicable loss prevention policies and procedures.
- Maintain a safe and productive shopping and working environment.
- Manage the recruitment and training of store team members.
- Ensure all HR policies and procedures are adhered to.
- Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
- Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
- Share best practices to drive the collective performance of all district stores.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to continually improve your performance.
AUTHORITIES:
- Customers
- Peers and Supervisor
- Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.)
- Local Administration (e.g., mall management)
OTHER QUALIFICATIONS:
- Must be a Graduate/Postgraduate from recognized university.
- Preferably a minimum of 6 years’ experience supervising a Fashion/sport retail team.
- Fluency in English – and preferably Arabic
- Intermediate numeracy and literacy and advanced verbal communication skills
Job Type: Full-time
Salary: Up to ﷼10,800.00 per month
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (Required)
