Store Manager [Saudi Arabia]


 

PURPOSE & IMPACT ON ORGANIZATION:

  • Take full ownership of the store and its commercial success.
  • Analyze relevant data to probe and challenge the status quo.
  • Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
  • Drive continuous improvements in the store’s sales, productivity and profitability.
  • Ensure the legal and financial integrity of the store.
  • Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
  • Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
  • Schedule staff so as to properly serve customers, drive sales and execute tasks
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Ensure proper in-store Brand execution according to established standards and directives.
  • Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.
  • Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
  • Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
  • Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
  • Ensure cash register transactions are processed quickly and accurately.
  • Lead and implement all applicable loss prevention policies and procedures.
  • Maintain a safe and productive shopping and working environment.
  • Manage the recruitment and training of store team members.
  • Ensure all HR policies and procedures are adhered to.
  • Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
  • Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
  • Share best practices to drive the collective performance of all district stores.
  • Complete all applicable training programs and effectively apply the learning on the job.
  • Seek coaching and learning opportunities to continually improve your performance.

AUTHORITIES:

  • Customers
  • Peers and Supervisor
  • Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.)
  • Local Administration (e.g., mall management)

OTHER QUALIFICATIONS:

  • Must be a Graduate/Postgraduate from recognized university.
  • Preferably a minimum of 6 years’ experience supervising a Fashion/sport retail team.
  • Fluency in English – and preferably Arabic
  • Intermediate numeracy and literacy and advanced verbal communication skills

Job Type: Full-time

Salary: Up to ﷼10,800.00 per month

Ability to commute/relocate:

  • Riyadh: Reliably commute or planning to relocate before starting work (Required)


 

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