Student Services Advisor [United States]


 

GEDWorks Advisor – For Spanish Speaking Students

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.

We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Come join GED Testing Service® ( www.GEDtestingservice.com and www.GEDtest.org ), a joint venture between Pearson VUE and the American Council on Education (ACE).

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The GED test has opened doors to better jobs and college programs for more than 19 million graduates since 1942. As the creator of the one official GED test, GED Testing Service has a responsibility to ensure that the program continues to be a reliable and valuable pathway to a better life for the millions of adults without a high school diploma.

The GED® test is used by US states, U.S. insular areas, and Canadian provinces and territories, to award high school equivalency credentials. Since 1942 more than 19 million adults have earned their GED® test credential. GED® alums contribute to every sector of the workforce: they are teachers, nurses, mechanics, lawyers and included a college president, U.S. Surgeon General, two governors, founders of large corporations, member of Congress and a 2012 presidential candidate. GED Testing Service® is part of Pearson VUE, the global leader in computer-based testing. Certiport is part of Pearson VUE, the global leader in computer-based testing. Together GED Testing Service® and Pearson VUE are businesses of Pearson, the world's leading learning company with global-reach and market-leading businesses including the Penguin Group and the Financial Times (FT). Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

The GED®Student Advisor will work with students to guide them through the process of obtaining their GED®credential. The Advisor will process student intake and help answer students’ questions about the GED®program. They will monitor the student’s progress through their prep to test journey and motivate them along the way. The Advisor is also responsible for helping students interpret their assessment results and prescribe their learning path. A successful job applicant should have worked in a GED®Student Advisory role before or have experience with students pursuing their GED®credential.

Responsibilities - Student Outreach

  • Initial outreach to GED®students through welcome phone call, text, email and offer for a phone orientation session.
  • Process student registration in GED®systems
  • Describe GED®program to student and prescribe student learning path
  • Student tracking (60%)
  • Monitor weekly student progress and advise them on next steps for studying materials and or practice exams
  • Weekly touch-base calls with student
  • Interpret assessment results as necessary
  • Reporting
  • Report on student progress – individual and aggregate reporting
  • Identify process improvements to drive student completion and outcomes

Qualification - Must have GED®or Adult-ed Advisory experience - Associates or Bachelors’ degree preferred

Skills - Strong communicator. Excellent verbal communication skills, especially on the phone - Positive attitude. Ability to motivate and encourage students -

Good organization and project management skills -

Strong attention to detail - Use of MS Office applications -

Ability to work with a diverse group of students - Maintain composure under pressure/difficult situations.

Fluent Spanish Speaking Required

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State, and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is between $45,000 - $50,000.

This position is not bonus eligible, and information on benefits offered is here.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: LEARNING DELIVERY

Organization: Workforce Skills

Schedule: FULL\_TIME

Req ID: 12186

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