- Role within one of the UK's leading foreign exchange market managers
- Provide custom support for a wide range of clients
About Our Client
The client is an award-winning Financial Services firm listed on the London Stock Exchange. They are a foreign exchange market manager and service provider based in the City of London.
Job Description
- Involvement in aspects of the client journey, from account submissions to day-to-day query management
- Responsible for providing a "best in class" service to new and existing clients.
- Respond to client queries within agreed SLAs, to ensure monthly targets are met.
- Build internal and external relationships to help drive client efficiency.
- Actively identify opportunities for clients to support their servicing needs
- Identify system and process improvements and raise these for consideration.
- Build in-depth knowledge of various business and specialist areas, such as Alternative Investments, Banking & Payments.
The Successful Applicant
The successful candidate has experience as a Client Services Associate or a similar role within a Financial Services firm. They must be detail orientated, able to work to strict deadlines and be able to work effectively in a team.
What's on Offer
An opportunity to be a Client Services Associate at a company that offers a competitive salary, private healthcare program and enhanced maternity and paternity policies amongst other benefits.
