The primary role and responsibility of this position is to protect people, property, information, and the reputation of Park Nicollet Health Services. This position will represent Park Nicollet Health Services, performing duties in a courteous and professional manner that conveys a positive image of the organization and that fosters cooperation and support with staff, patients, visitors, and external agencies.
This position will respond to a wide variety of routine public service and emergency support calls requiring various problem solving techniques, judgment, verbal de-escalation and appropriate use of force.
This position requires the ability to independently manage work, completing the duties outlined in this job description and other duties as assigned.
Education/Experience:
1. FBI/BCA background check required upon hire. Approval for continued employment is dependent on this background result.
2. Minimum high school graduate or equivalent and one or more of the following educational or experience requirements:
- 2 or 4-year degree in Law Enforcement/Criminal Justice or currently in a degree program.
- Previous experience in healthcare security.
- Previous law enforcement or public safety experience.
- Previous customer service.
- Military experience as applicable.
- Strong leadership and interpersonal skills required.
- Strong time management and organizational skills required.
Special Knowledge/Skills/Certifications/Licenses:
1. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
2. Strong written and interpersonal communication skills required.
3. Required Courses
a. Successful completion of the New Officer 25-day Training Program, including:
i. Departmental Verbal De-escalation Training
ii. Departmental Defensive Tactics Training
b. Required within 12 months of hire:
i. Departmental Expandable Baton Training
ii. Departmental Chemical Irritant Training
iii. Departmental Electronic Incapacitation Device Training (EID)
iv. FEMA ICS 100 (Introduction to the Incident Command System)
v. FEMA ICS 200 (Single Resources and Initial Action Incidents)
vi. FEMA ICS 700 (National Incident Management System Introduction)
vii. FEMA ICS 906 (Workplace Security Awareness)
viii. FEMA ICS 907 (Active Shooter-What You Can Do)
Additional Information:
Starting at $23/hr, with shift and weekend pay increases.
The Organization
At Park Nicollet you're part of something bigger. We're a member of the HealthPartners organization, an award-winning integrated health care system comprised of several organizations. HealthPartners includes a team of 21,000 people dedicated to making a difference for our members, patients and the community. Whether you want to work in direct patient care, or support those who do, you will find a vast variety of job opportunities. Here, your contributions help to improve lives and impact health care for the better. If you want to make a difference, we want you on our team.
Park Nicollet Mission, Vision and Values
Mission: Our mission is to improve health and well-being in partnership with our members, patients and community.
Vision: Health as it could be, affordability as it must be, through relationships built on trust.
Values:
- Excellence We strive for the best results and always look for ways to improve.
- Compassion We care and show empathy and respect for each person.
- Partnership We are strongest when we work together and with those we serve.
- Integrity We are open and honest, and we keep our commitments.
What makes us unique?
At Park Nicollet, we never forget why we're here. Your health and well-being is our top priority and is at the forefront of everything we do. We believe outstanding health care is delivered when we merge the science and intellect of medicine with the compassion, spirit and humanity of our hearts. We refer to this as "Head + Heart, Together," and it exists to inspire constant improvement and lasting success. We achieve this by partnering with patients and families in everything from care decisions to service and facility design. As we work together as a unified team, we engage patients, families and the community, and put them at the center of everything we do.
