Duty Manager | Fulltime | NH Amsterdam Centre [Netherlands]


 

NH Amsterdam Centre is situated in the south side of the city centre, right in front of Leidseplein which hosts tram stops from multiple directions. The Museum District and famous shopping streets like Leidsestraat and PC Hooftstraat are just a stone's throw away from the hotel. The city theatre, Vondelpark and some of the nicest cafes and restaurants in Amsterdam can also be found just around the corner. After a busy shift with occupied meeting rooms, group lunches and lots of check-ins, it is time for us to unwind and enjoy a well-deserved drink together at the lively Leidseplein. Our young reception team and the familiar faces of the Food and Beverage team, makes our hotel the greatest place to work.

"There is always a cozy atmosphere, even when it's busy." – Daniel, Kitchen Assistant

What's in it for you?

  • A year-end bonus for every employee with a maximum of 100% of your monthly gross salary;
  • To show you how happy we are with you as our colleague, we give you a Signing bonus after your first 3 months of € 250,- gross and a second Signing Bonus after 12 months of € 500,-gross;
  • Refer-a-friend bonus of € 500,- gross;
  • Welcome @ Work: dine, spend the night, and have breakfast in your own hotel;
  • Spend the night in our hotels all over the world for €36,- or €72,- per night and enjoy a 30% discount in our restaurants/bars;
  • Discounts up to 25% for your friends & family;
  • Discounts in all kinds of (web) shops;
  • Stay fit with our Company Fitness, Bicycle- and Sport Plan;
  • From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your career, we offer plenty of internal career opportunities in The Netherlands and abroad;
  • Salary scale 6-7 Horeca CLA. Depending on the size of the hotel and your experience this is usually between €2.169 – €3.009 gross per month (based on a full-time contract);
  • A new family.

What's in it for us?

  • You are enthusiastic. You are service minded, not afraid to make decisions and you have an excellent command of the Dutch and English language. Both verbally and in writing;
  • You keep your head cool in every situation and know how to prioritize;
  • Being in contact with guests and staff gives you energy and you think in solutions instead of problems;
  • You have experience at (middle) management level in a hotel.

What are you going to do?
The position of Duty Manager is one of the most varied positions in the hotel. You are involved in the day-to-day business in the broadest sense: you know what is going on, you take care of every guest needs and you know how to link the right people. You are the point of contact for guests and, if necessary, you deal with compliments, complaints and problems. In addition, you monitor the quality of our service, and are always striving for improvement. You contribute and implement fun, refreshing initiatives to reach this goal. You also decide on solutions for the most diverse bottlenecks. You help colleagues from different departments when needed and you proactively build a good relationship with new and returning guests, as well as colleagues. In other words, you are a true Jack of all trades.

Are you looking for a new challenge? !


 

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