Responsibilities:
- Contact businesses by telephone to set an appointment with the key person of the company
- Data mining
- Explain the product or service to potential customers
- Adjust scripted sales pitch to meet the needs of specific individuals
- Obtain and record customer information including names and addresses as well as reaction to the product or service offered
- Email and call customers to find out operation system they are using
- Secure contact details of potential customers from sources including telephone directories and purchased lists
- Respond proactively to customers in order to respond to questions and clarifications
- Coordinate and schedule meetings with potential and existing customers as necessary
- Comply with achieving the set KPIs that is relevant to the role
- Update Salesforce CRM with information
- Handle customer objections by means of proper rebuttals
- Conduct follow up calls / meetings until closure of transaction
- Conduct customer and marketing surveys
- Research any required information using available resources
- Any other related tasks that may be assigned by the client or Team Leader
Requirements:
- Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Advertising/Media, Mass Communications, Marketing or equivalent
- Above average English communication skills
- At least 1 year of working experience in the related field / in the Freight Forwarding industry is required for this position
- At least with 1 year of experience specializing in Customer Service, Telesales/Telemarketing or equivalent
- Knowledge of sales and marketing principles and strategies
- Good ability to maintain professionalism with customers who do not respond positively to their calls
- Ability to multi-task and complete each task accordingly
- Must be a team player
- With positive attitude towards difficult situation
- Can start ASAP and amenable to required schedules
- Must be willing to work in Ortigas or Cubao site
Job Type: Full-time
Salary: Php25,000.00 - Php30,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
