Benefits:
As a UW employee, you will enjoy generous benefits and work/life programs.
For detailed information on Benefits for this position, click here.
For detailed information on Benefits for this position, click here.
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As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The UW Graduate School MHCI+D Master of Human-Computer Interaction and Design has an outstanding opportunity for Program Operations Specialist.
MHCI+D is one of the premier Human-Computer Interaction programs in the world, focused on developing leaders who will bring forward the future of technology innovation towards a more equitable, resilient and joyous world. The Program Manager is a central member of our staff and is responsible for the planning and administration of program operations. This position is responsible for the development of the program’s operational policies and procedures, the planning and execution of program events and activities, fiscal performance and management, curriculum delivery, facilities planning and operations, and relationship management across the University, resulting in a sustainable and high level of student satisfaction and comparable or superior performance to similar programs in measures such as number of applicants, job placement, etc. This position operates under the direction of the MHCI+D Program Director.
Duties & Responsibilities:
Manage Operational Planning and Communication – 30%
This position manages programmatic operations for the MHCI+D Director, ensuring operational stability and program sustainability. Responsibilities include:
Initiating and managing communications with four sponsoring academic units and two oversight units; ensuring current knowledge of and continued support of MHCI+D
Managing revisions and approvals of MOA’s with four sponsoring academic units and two oversight units
Communicating compliance concerns and developing alternate agreements
Working with four sponsoring academic units to secure inclusion in long-range space planning considerations
Anticipating annual calendar of events and securing resources such as options for facilities and staffing
Guiding strategic facilities planning initiatives in anticipation of MHCI+D strategic growth
Team Training, Management & Direction – 20%
Under the direction of MHCI+D Director, the Program Manager manages program staff to deliver the MHCI+D graduate program, including:
Supervising the Program Coordinator position
Oversight and performance management of student workers performing in specialized roles
Overseeing staff implementation of annual program events; conducting review and revisions of annual program events
Administrative Support of Curriculum Development – 20%
Support the MHCI+D Director, Associate Director and Assistant Director of Student Services in curriculum delivery, review and development, including managing the process for curriculum development, revision, and approval.
Facilitate long range planning with the MHCI+D Director, Associate Director, HCI+D Faculty Group Director and four sponsoring academic units in terms of teaching needs and qualifications.
Responsible for coordinating and setting up contracts or payment agreements for teaching and support staff for MHCI+D core courses including Teaching Assistants, guests, lecturers, and faculty from other UW departments.
Fiscal and Facilities Management – 20%
Develop and manage annual operating budget in partnership with the MHCI+D Director, ensuring positive net revenue and fiscally responsible use of operating and program discretionary budgets; oversee monitoring of program expenses.
Provide strategic planning leadership for facilities planning and management.
Oversee program facilities including staff offices, classroom/studio space, materials, and equipment.
Admissions Process Management – 10%
Collaborate with Graduate Adviser in program admissions process, including recruiting activities, and administering the application and admissions process for prospective students and Faculty Reviews
Supervisory Responsibilities:
This position will supervise a 1.0 FTE classified staff Program Coordinator, temporary staff, and student workers.
MINIMUM REQUIREMENTS:
Bachelor’s degree in Business administration, public administration, or a related field
Four years of increasingly responsible experience in business or program administration
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS:
Attention to detail, able to perform tasks with precision and accuracy
Demonstrated ability to work effectively both as an individual contributor and collaborative team
Demonstrated experience with budget development and management
Experience with project management
Experience leading/managing the work of others
Demonstrated ability to interact positively with people from diverse backgrounds, including those for whom English is a second language
Excellent problem-solving, communication, and administrative skills
Strong working knowledge of Microsoft Office Suite
Ability to handle sensitive conversations with diplomacy and confidentiality
Excellent time-management and organizational skills
Desired Experience:
Marketing/social media experience
Experience working with international student populations
Knowledge of UW administrative systems
Working Environmental Conditions:
This position is eligible to work a hybrid schedule of 3 days per week on-site and 2 days remote, with on-site work taking place adjacent to the UW Seattle campus. Certain critical deadlines may require occasional extended work hours in the evening and weekend as needed to host events and meet admissions/recruiting deadlines.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The UW Graduate School MHCI+D Master of Human-Computer Interaction and Design has an outstanding opportunity for Program Operations Specialist.
MHCI+D is one of the premier Human-Computer Interaction programs in the world, focused on developing leaders who will bring forward the future of technology innovation towards a more equitable, resilient and joyous world. The Program Manager is a central member of our staff and is responsible for the planning and administration of program operations. This position is responsible for the development of the program’s operational policies and procedures, the planning and execution of program events and activities, fiscal performance and management, curriculum delivery, facilities planning and operations, and relationship management across the University, resulting in a sustainable and high level of student satisfaction and comparable or superior performance to similar programs in measures such as number of applicants, job placement, etc. This position operates under the direction of the MHCI+D Program Director.
Duties & Responsibilities:
Manage Operational Planning and Communication – 30%
This position manages programmatic operations for the MHCI+D Director, ensuring operational stability and program sustainability. Responsibilities include:
Team Training, Management & Direction – 20%
Under the direction of MHCI+D Director, the Program Manager manages program staff to deliver the MHCI+D graduate program, including:
Administrative Support of Curriculum Development – 20%
Fiscal and Facilities Management – 20%
Admissions Process Management – 10%
Supervisory Responsibilities:
This position will supervise a 1.0 FTE classified staff Program Coordinator, temporary staff, and student workers.
MINIMUM REQUIREMENTS:
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS:
Desired Experience:
Working Environmental Conditions:
This position is eligible to work a hybrid schedule of 3 days per week on-site and 2 days remote, with on-site work taking place adjacent to the UW Seattle campus. Certain critical deadlines may require occasional extended work hours in the evening and weekend as needed to host events and meet admissions/recruiting deadlines.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
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