Front Desk Associate - Luxury Boutique Hotel in Hollywood | AM/PM Shift (7:00AM - 3:30PM) - (3pm-11:30pm).
We are seeking a dynamic and customer-oriented individual to join our team as a PM Shift Front Desk Associate at our luxury boutique hotel in Hollywood. In this role, you will be responsible for providing exceptional customer service to our guests during the evening shift. The ideal candidate should have a valid driver's license and be willing to work weekends and holidays.
Key Responsibilities:
- Welcome guests as they arrive and assist them with check-in and check-out procedures
- Provide exceptional customer service by answering guest inquiries and resolving any issues that may arise
- Handle incoming phone calls and make reservations for guests
- Process payments and maintain accurate records of all transactions
- Prepare food and drinks for guests, such as sandwiches, salads, and beverages.
- Maintain a clean and organized front desk area and lobby.
- Valet guests' cars from the front of the hotel to the back.
- Assist with other hotel duties as needed, such as laundry, room service, or concierge services
Requirements:
- Valid driver's license and clean driving record
- Must be available to work weekends and holidays
- Excellent communication and customer service skills
- Ability to multitask and prioritize duties in a fast-paced environment
- Attention to detail and accuracy in record-keeping
- Basic computer skills, including proficiency in Microsoft Office Suite
- Prior experience in a luxury hotel or hospitality setting is a plus but not required.
- Ability to prepare cold food and drinks to guests in a timely and efficient manner
If you are a self-motivated individual who thrives in a customer-oriented environment, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
All guests and staff are required to wear masks, contactless service implemented where possible
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
