Position Title: Donor Relations Officer
Program/Dept: Development/Agency Admin
Reports to: Chief Development Officer
Classification: Regular, Full-Time, Exempt
Salary Range: $81,000 - $93,300/DOE + Full Benefit Package
Agency Description: Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa Clara, San Francisco, Solano, and Butte Counties. Our nonprofit organization’s portfolio of behavioral health and supportive services empowers and supports individuals and families to move toward resilience, wellness, and independence. And, we are expanding our capacity to address the increasingly complex needs of individuals and families.
Agency Description: Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa Clara, San Francisco, Solano, Contra Costa and Butte Counties. Our nonprofit organization’s portfolio of behavioral health and supportive services empowers and supports individuals and families to move toward resilience, wellness, and independence.
Position Description: Reporting to the Chief Development Officer (CDO) and working in partnership with the CDO and Chief Executive Officer (CEO), the Donor Relations Officer (DRO) is responsible for the management of major donor relationships, developing annual and multi-year major gift strategy, executing on annual plans, securing new donors through active relationship building activities to meet the organization’s fundraising goals and to retain the major donor base utilizing effective moves management and donor stewardship practices. Demonstrated track record of securing major gifts is required for this role.
Essential Duties & Responsibilities:
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Manage the Caminar Leadership Impact Circle major giving
- Work with the CDO to develop the strategy, annual fund plan and budget for the major donor
- Track and report on the progress of the major gifts program
- Conduct an annual donor and individual giving analysis upon completion of each fiscal year.
- Create, implement and manage effective systems for tracking donors and potential donors.
- Manage and update donor files in Caminar’s LiveImpact donor database in real time.
- Identify, research, and engage new potential major
- Work with CDO, CEO, and Board of Directors (BoD) to provide ongoing support for stewardship efforts of the BoD and their donor contacts.
- Initiate and conduct major gift requests on behalf of the
- Manage a donor portfolio of 100 mid-level and major donors.
- Initiate contact, meet with assigned donors, and coordinate in-person meetings for the CDO and CEO with existing and potential major gift
- DRO will conduct no less than 75 donor contacts per month.
- Move potential donors toward solicitation and
- Establish and maintain Caminar’s donor stewardship program to ensure that new major donors are welcomed, acknowledged, recognized, have opportunities to increase their level of support annually, and enjoy a close relationship with the Caminar leadership, including with the CDO, CEO and members of the Board of Directors.
- Manage donor engagement activities on behalf of the organization by establishing and executing project plans, timelines, tasks, and This includes working with donors, colleagues, and external vendors.
- Participate in the development of the annual development plan.
- Work with the CDO, Associate Director of Development and the Development and Marketing team to coordinate donor stewardship and fundraising
- Secure individual donor sponsorships to support funding for major agency
- Prepare written materials, including email correspondence, donor proposals, profiles and report materials, acknowledgments, and regular communications with executive leadership, the Board of Directors and donors.
- Work collaboratively with the Development and Marketing team to support the overall goals and efforts of the
- Serve as an ambassador to enhance Caminar’s culture of philanthropy through maintaining strong relationships with colleagues, donors, funders, community and BoD members, clients, and other key
- Oversee coordination of
- Represent the organization positively in public at all times by acting as a professional representative and ambassador.
- Drive own or agency vehicle to meetings and other venues, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all
- Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminar strives to promote within the Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
- Assist, where necessary, in the production and execution of fundraising events.
- Perform other related duties, responsibilities and special projects as
Requirements, Qualifications, Skills & Abilities:
- Must be passionate about Caminar's
- Bachelor’s degree required. Masters
- A minimum of three (3) years experience in fundraising with non-profit organizations, including major gifts
- Project Leadership: Experience in planning, leading, and managing development projects, including coordinating with peers to achieve desired outcomes, and tracking and reporting on progress to senior managers/Board of
- Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new
- Communications: Skilled in creating powerful, compelling written and oral communications for Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences.
- Collaboration: Effective at working with others to reach common goals and objectives
- Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and
- Demonstrated proficiency in a Microsoft platform and fundraising software.
- Excellent time management skills, with the proven ability to manage multiple tasks and deadlines
- Customer Service—manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve
- Oral communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts
- Quality management—looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Planning/organizing—prioritizes and plans work activities, uses time efficiently and develops realistic action
- Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected
- Dependability—is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve
- Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials
Physical, Environmental and Mental Requirements:
- Physical: Occasionally required to push/pull objects up to 30 lbs, and to lift/carry objects up to 15 Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, sit for extended periods.
- Sensory: Frequently required to read documents, written reports, and Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
- Cognitive: Frequently required to concentrate on moderate detail with constant Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
- Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) Occasional exposure to toxins and poisonous substances, dust, and loud noises.
- Equipment: Frequently required to use a computer, phone, and fax
Special Requirements:
- Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar
- Must pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency
- This position will require frequent driving so maintaining a valid CA driver license, reliable personal automobile, a clean driving record, and current insurance as required by law are essential job
- A personal cell phone with reliable service and a data plan to use for business
Caminar is a leader in providing innovative client-oriented behavioral health services and is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our team. Please visit our web site at www.caminar.org
We've Got You Covered
Medical, Dental, and Vision
Health coverage choices to fit you and your family’s needs. A zero-cost option for employee only and generous contributions to employee and dependent premiums.
Flexible Spending Account
Receive tax savings on out-of-pocket health care costs.
Employee Wellness Program
We’ll reimburse you for a portion of your gym/fitness dues.
Life, Long-term Disability,and AD&D Insurance
Provided at no cost to our full-time employees. Includes an option to purchase additional life coverage for both employees and dependents.
Paid Time Off
We offer twelve paid holidays and a generous sick and vacation benefit.
401(K) Retirement Savings Plan
We offer options for both pre-tax and post-tax (Roth) contributions.
The plan also offers an employer match on eligible employee deferrals at one year of service.
Commuter Benefits
Commuting to work each day can be expensive. Receive tax savings on your commuting costs!
Employee Assistance Program
For whatever issue you might face, our Life Assistance Program offers free, confidential assistance at no cost to you.
Caminar is a leader in providing innovative client-oriented behavioral health services and is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our team. Please visit our web site at www.caminar.org