MAIN MISSION
The Regional Digital Services Architect (DSA) is in charge of :
❑ Bringing the necessary competencies to local DSA’s through the DSA certification path
❑ Support countries with no DSA/low maturity DSA, and provide support on more complex quotations
❑ Help define prescription material to promote Digital offers at early stages
❑ Support sales to engage with customers to articulate prospective business solutions and value propositions that address customer main challenges
❑ Envision and develop an end-to-end solution architecture for Digital services / Advisors based solution bridging assets, devices, gateways, connectivity, cloud , integration, analytics, cyber security layers, addressing functional and non-functional aspects
ACTIVITIES AND AREAS OF RESPONSIBILITY
❑ Provides technical leadership / advisory to sales and customers to articulate prospective business solutions and value propositions that address customer main challenges
❑ Support Digital sales in the quotation process providing inputs on technical requirements / and intricacies of IT (IT upgrade, co-legacy systems…)
❑ Contribute to SE sales representatives on sales strategies, plans, and execution
❑ Assists product management and development teams in the definition of company roadmaps, vision, strategy (customer feedback loop, product/services adoption)
❑ Prepares technical materials, presentations, and tools that improve sales force effectiveness and that clearly state customer business problems and the SE (+partners) solutions addressing them
❑ Defines the architecture and design of our solutions/services in support of customer projects
❑ Sizes solution / services architecture and components, development costs, and contribute to pricing and value proposition framing and trade-offs deriving from life-cycle cost modelling (TCO, CAPEX…)
KEY SUCCESS FACTORS
- The ability to listen to customers and articulate ideas to technical and non-technical stakeholders
- Good judgement and ease in handling stressful situation and uncertainty.
- Experience in conducting Use cases / POCs
PERFORMANCE MEASUREMENT (KPI'S)
- Envisions and creates architecture and technical proposals
- Standardise architectures per segment in line with segment architects.
- Contributes to the framing of the value proposition and technical solution
- Reviews and clarifies technical proposal with customers
- Ensure all required technical documentation and approvals are validated to ensure a smooth and timely hand-off to project management and delivery teams
- Ensure than proposals are made on qualified projects with sufficient site information to reach a minimum hit rate within global target
- Contribute to an optimized Time to Quote (TTQ) by answering any technical request within global target time
BS/BA IT, Electrical engineering
- Proven experience of working in a technical role (e.g., applications engineering) completed with experiences in sales/ pre-sales / and or tendering
- Knowledge of end-to-end cyber security, data privacy , and protection controls
- Experience in following is an advantage: Integration platforms, related IT-OT technologies, incl. PLC, SCADA systems, IoT/M2M Platforms, DCS, CMMS.
- Awareness of industry leading IoT platforms like AWS, Microsoft Azure, PTC ThingWorx, GE Predix, or IBM Watson
- Strong knowledge of SE EcoStruxure Digital Offers & service plans
- Strong experience in any of the industry domains of Datacenters, Healthcare & Life sciences, Retail & Consumer goods, Oil & Gas, Mining, Utilities, and Power Systems.
- Good English language communication skills (written & verbal)
Primary Location: EG-Cairo
