Job Description
We seek a School Admissions and Enrollment Coordinator to join the American School Dhahran.
In coordination with the District Office Admissions and Enrollment Team, the School Admissions and Enrollment Coordinator is an integral part of the prospective family customer service experience from application to student enrollment and re-enrollment.
The primary duties include timely coordination of testing when needed, application decisions, student enrollment after admission, and withdrawal processing due to graduation or moving.
The School Admissions and Enrollment Coordinator is a warm, positive source of Parent and Student support from initial school interest and tour to enrollment to re-enrollment.
The successful candidate will be expected to:
- Demonstrate a commitment to the safety and security of children and young people (child protection)
Pre-application
- Coordinates school tours for prospective families
Pre-acceptance
- Coordinate student testing
- Coordinate application review and decisions within stated service level
Acceptance and Admission
- Coordinate set up of ISG Google Account
- Upon acceptance, welcome the Parent with the enrollment package (checklist, info, contract, invoice)
- Provide one-on-one support with Parents to fulfill the collection of required documents and payments
- Coordinate with all departments to fulfill ISG’s admissions requirements:
- With Technology, coordinate the establishment of an ISG Google Account
- With Finance, confirm payments processed
- With Government Relations, confirm student enrollment eligibility in Noor
- With School Clinic, confirm requirements have been fulfilled
- Escalate at-risk admission cases to District Office Admissions and Enrollment Manager
Enrollment
- Upon fulfillment of admission requirements, welcomes and assists Parents to complete school enrollment
- Coordinates on-site support needed for Open House/ Day events
- Creates Student files
- Enrolls in classes
- Confirms enrollment to Parent
Withdrawal
- Processes student withdrawals due to Graduation or moving
Subbing:
- Subbing Needs of Staff- Manages and instructs students’ learning in the absence of a regular teacher
- Planned Teacher Absence
- Records the needs on the Daily Absent Staff List
- Substitute Teacher Recruitment
- Perform other duties as assigned by the Principal
The ideal candidate will have:
- Minimum of Bachelor’s degree in a related field of study
The ideal candidate will have:
Experience
- Previous experience in customer service, coordination, and/or administrative support role
Skills
- Excellent command of English, both written and oral
- Highly-developed organizational skills
- Outstanding verbal and written communication skills
- Maturity to handle a range of situations
- Loyalty and a high level of confidentiality